Programme | 17th October 2018
Opening Conference Digital Tools Day | Invited Speaker: Christina Silver
Mindsets for harnessing digital tools in qualitative and mixed-methods analysis: the Five-Level QDA® method
Many qualitative researchers don’t use CAQDAS packages because they are concerned the software will drive the process or force them to conform to a single style of data analysis. But there are also many researchers who have mastered the art of harnessing the software in the service of their analytic needs. We developed Five-Level QDA as a way of describing what these experts unconsciously do. Five-Level QDA is not a method of data analysis, but a pedagogy for more quickly developing this expertise. The method recognizes that expert users of CAQDAS packages clearly distinguish their analytic strategies – what they plan to do – from their software tactics – how they plan to do it. The core of Five-Level QDA is a process of conscious translation between strategies and tactics that ensures that the needs of the data analysis, and not the capabilities of the software, always drive the process. In this session Christina will describe the genesis and principles of the Five-Level QDA method and provide illustrative examples of the translation process.
Closing Conference Digital Tools Day | Invited Speaker: Luís Paulo Reis
Text Mining to Improve Qualitative Data Analysis of Large Document Collections
Text Mining is the process of deriving high-quality information from text using analytical and natural language processing methods. Text analysis involves among others, information retrieval, lexical analysis, pattern recognition, tagging/annotation, information extraction, data mining, visualization, and predictive analytics. The main goal is, essentially, to turn text into valid information for analysis. This Talk introduces the main processes and methodologies of text mining to support qualitative data analysis of large-scale document collections. It aims to contribute to the steadily growing field of qualitative research facing the challenge to consolidate text analysis methods to be able to process vast amounts of text, in a semi-autonomous manner, using modern data and text mining algorithms. The talk will be illustrated with examples and results from recent LIACC projects on this area with emphasis on our projects on complaints analysis developed together with the Portuguese Government (Min. Economy/ASAE) and several projects developed together with large companies such as Twitómetro/TwitterEcho, VOXX, Time Machine, Financial Sentiment Analysis and Argumentation Mining.
The programme of Digital Tools Day will include Demo Sessions, with the duration of 1h30m (1h20m presentation + 10min Q&A). These sessions will be dedicated to presenting and discussing innovative methods, techniques, solutions, research outcomes related to digital tools in any knowledge area, field of research or industry sector.
DiscoverText: Power Tools for Human & Machine Learning
Participate in this workshop to learn how to build custom machine classifiers for sifting Twitter data. The topics covered include how to: construct precise Twitter data fetch queries, use Boolean search on resulting archives, filter on metadata or other project attributes, tabulate, explore, and set aside duplicates, cluster near-duplicates, crowd source human coding, measure inter-rater reliability, adjudicate coder disagreements, and build high quality word sense… Read more >>
Presenter: Stuart Shulman
Dr. Stuart Shulman is a recovering political science professor, software inventor, entrepreneur, and garlic growing enthusiast who coaches elite boys club futbol with a US Soccer national C-license. He is the founder & CEO of Texifter and Editor Emeritus of the Journal of Information Technology & Politics.
Introduction to ATLAS.ti 8 Windows: Tools for Digging into your Qualitative Data
ATLAS.ti is a powerful computer-assisted qualitative data analysis software (CAQDAS) that facilitates the analysis of unstructured and semi-structured data in any discipline. This workshop will present a global overview of ATLAS.ti 8 Windows, including the fundamental procedures related to creating a project, segmenting the data, coding, analysis, and obtaining results. Read more >>
Presenter: Neringa Kalpokaite
Neringa Kalpokaite has a PhD in social psychology from the Complutense University of Madrid, Spain. Currently she is working as the Manager of International Projects and Certification with ATLAS.ti Scientific Software Development GmbH. She is also a professor at IE University (Madrid, Spain). Her specialisations include political psychology, qualitative research and leadership.
Presenter: Ivana Radivojevic
Ivana Radivojevic has a degree in psychology from IE University. She is the Project Coordinator and Client Relations Manager with ATLAS.ti Scientific Software Development GmbH. She is also currently collaborating with the psychology department at IE University (Madrid, Spain). Her specialisations include organisational behaviour, cultural psychology and qualitative research.
How happy are your clients? webQDA as a tool for assessing customer satisfaction
Today’s competitive marketplace requires companies to strive to stay ahead. It is no longer enough to attract new customers, it is necessary to retain existing ones through customer satisfaction policies. In any industry or service delivery, customer satisfaction is largely tied to quality of service. A management approach focused on customer satisfaction can improve customer loyalty, thereby increasing the positive image of its product, and even leveraging customer-driven snowball dissemination of good experiences. Read more >>
Presenter: Jaime Ribeiro
Jaime Ribeiro holds a PhD and a specialization in Multimedia in Education from the University of Aveiro and a degree in Occupational Therapy from the School of Health Technologies of Oporto. Is a Professor and Coordinator of National and International Mobility at the School of Health Sciences of the Polytechnic of Leiria. Integrates the Coordinating Committee for Occupational Therapy of the RACS – CPLP: Academic Network of Health Sciences. Teaches in the area of Applied Research, Occupational Therapy, Rehabilitation, Special Education and Assistive Technologies. Is a member of the Research Centre on Didactics and Technology in the Education of Trainers (CIDTFF) and of Portuguese Society of Rehabilitation Engineering, Assistive Technologies and Accessibility (SUPERA). Integrates the Center for Innovative Care and Health Technology (CiTechCare) and the Inclusion and Accessibility in Action Research Unit (iACT). His research focuses on the qualitative approach in research, health, rehabilitation, cognitive rehabilitation, Functionality, disabilities, teacher training in the use of ICT in Education of Students with Special Educational Needs, Assistive Technologies, use of technologies in teaching and learning processes and ageing. Integrates national and European projects related to Rehabilitation and Education. Has several scientific publications and communications in the area of Qualitative Research, Assistive Technologies, ICT, ICT in Special Education, Digital Educational Resources, Teacher Training, Health, Ageing, Occupational Therapy, Accessibility and Usability.
User Experience Evaluation
This demo session aims to inform you why is essential to evaluate to design novel and successful applications. We will start by addressing usability and User experience evaluation main concepts. Highlighting the experiential, useful, meaningful and valuable aspects of evaluating the user’s experience. As a complement to pragmatic attributes such as utility, ease of use and efficiency of the system. Read More >>
Presenter: Sónia Sousa
Associate Professor and Researcher of Interaction Design at Tallinn University’s School of Digital Technology. Sónia Sousa received her Ph.D. in 2006 at Sheffield Hallam University, UK, and her Doctor degree accreditation by Aveiro University, Portugal, in 2007. Meanwhile, concluded her post-doc projects at Aberta University and Tallinn University. Since 2003 she has been focusing on exploring the role of Trust in technologically enhanced contexts. Publishing more than 32 research articles the past 5 years, most of them as an independent researcher. Currently, Sónia actively researches, teach and supervises at Tallinn University.
Important: if you have registered for WCQR2018, attendance at Digital Tools Day is included. If you wish to attend Digital Tools Day exclusively, please register here.